Privacy policy

Last updated: 9 November 2026

This policy explains what personal data Kavyra collects, why, and what you can do about it. It covers visitors to this website, people who send us the contact form, businesses that use Kavyra (our clients), and the people who message those businesses on WhatsApp.

1. Who we are

Kavyra is a sole proprietorship of Divyanshu Raj, based in Bihar, India. For this website and the contact form, Kavyra decides how personal data is used. Contact details are at the end of this policy.

2. Website visitors

This website does not use analytics, advertising or tracking cookies, and it does not set any cookies of its own. Two outside services are involved when you load a page:

• Netlify (hosting). The site is hosted by Netlify, Inc. Like any web host, Netlify's servers receive technical data such as your IP address, browser type, the pages you request and the time of the request. Netlify uses this to deliver the site and protect it from abuse. See the Netlify privacy policy.
• Google Fonts. The fonts on this site are loaded from Google's servers. When your browser fetches them, Google receives your IP address and browser details. See the Google privacy policy.

The live demo on the home page runs entirely in your browser. Anything you type into it, such as a sample name, is not sent to us or stored.

3. The contact form

When you send the form on our "Book a demo" page, we receive your name, your institute or business name, type of business, WhatsApp number, city, your message and your consent. Form submissions are collected and stored by Netlify Forms on our behalf.

We use this information only to reply to you, arrange a call and discuss whether Kavyra fits your business. We rely on the consent you give when you tick the box on the form. You can withdraw it at any time by writing to us, and we will stop contacting you.

We keep form submissions for as long as we need them to respond and follow up, and for no longer than 12 months unless you become a client.

4. Clients and their customers

When a business uses Kavyra, messages between that business and its customers (for example, parents, students, members or patients) pass through our service so that we can send automatic replies, reminders and updates on the business's behalf. This can include names, phone numbers, message content, and details the business gives us, such as fee dates or test results.

For this data, the business decides what is collected and why, and Kavyra processes it on the business's instructions. The business is responsible for having its customers' permission to message them, including a parent's or guardian's consent where a customer is a child. If you are a customer of a business that uses Kavyra, please contact that business first about your data. We will help them respond.

Messages are carried through the official WhatsApp Business Platform, which is operated by Meta and governed by WhatsApp's own terms and privacy policy.

For our clients themselves, we keep the contact and billing details we need to run the service and send invoices.

5. Who we share data with

We do not sell personal data. We share it only with the service providers we need to run this website and the Kavyra service, such as Netlify, Google Fonts, Meta for WhatsApp messaging, and our email and hosting providers, and only for that purpose. We may also disclose data when the law requires it.

6. How we protect data

We take reasonable steps to protect personal data, such as limiting access to people who need it and using providers with established security practices. No method of sending or storing data is completely secure, so we cannot guarantee absolute security.

7. Your rights

Under India's Digital Personal Data Protection Act, 2023, and other applicable law, you can ask us to tell you what personal data we hold about you, correct or update it, erase it, or stop using it where you gave consent. You can also nominate another person to exercise these rights for you, and raise a grievance with us. To do any of this, contact us using the details below. If you are not satisfied with our response, you may approach the Data Protection Board of India.

8. Changes to this policy

We may update this policy when our service or the law changes. The date at the top shows the latest version.

9. Contact and grievances